Galapagos (“the Company,” “we” or “us”) values your privacy and we want to be transparent about the information we collect, why we collect it, and how the information is used. For the personal data collected through this website, Galapagos Biopharma Austria GmbH are the controllers. In this way, we control the process by which your personal data is collected and the purposes for which your personal data is used.
Furthermore, we want you to know your rights regarding your personal data. This Privacy Statement addresses how we handle and protect personal data collected via the Galapagos website (“the Site”) or a related website controlled by the Company or personal data collected in the provision of any support or other services (“Services”). We strongly recommend that you read this Privacy Statement and, if you have any questions, contact us via email@example.com.
We confirm that personal data will be dealt with in accordance with the Belgian, European, and relevant United States privacy laws and regulations, including the Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data - General Data Protection Regulation (GDPR).
Information we collect on our website
Personal data includes any information relating to an identified or identifiable natural person (also known as a “data subject”). This may include, but is not limited to: your name, address, email address, phone number, identification number or location data.
For which purposes we use the information we collect
We use your personal data solely for the purposes of processing your requests, to conduct our business, to develop analytics and aggregated data that allow us and our partners to improve our Site and related Services, recruitment-relating purposes or to correspond with you.
Legal ground for processing
We will only process your personal data if we have obtained your prior consent, if the processing is necessary to perform our contractual obligations or to take pre-contractual steps at your request, if the processing is necessary to comply with legal or regulatory obligations or if the processing is necessary for our legitimate interests.
Use of our website
When using our website to subscribe to press releases, register for clinical trial updates or merely to contact us, we may collect the following information: your name, e-mail address, company you work for and preferred language of communication, as well as other information that you choose to provide to us.
The Contact Page provides you with our office addresses, email addresses and telephone contact information should you wish to contact us. Other contact details can be found on our online reporting page or in the news section of the Site. By contacting us, you may provide us with personal data amongst other information in relation to your query or request. Based on the personal data you provide us, we may communicate with you in response to your inquiries, to provide the services you request. We will communicate with you by email or telephone, in accordance with your preference.
In case you are a business contact person for Galapagos, your personal data is used for business relationship management purposes such as maintaining the ongoing relationship with, e.g., our contractors, service providers, partners, consultants, etc. The personal data that is being used may include but is not limited to: your name, e-mail address, telephone number, organization related details, contact history, signature. This information may either be directly provided by you or by the organization you are related to.
Our customer database includes individuals with whom we had previous business relations including but not limited to researchers that participated in clinical trials, Key Opinion Leaders, (former-) members of the advisory and scientific boards, contacts gathered at events, and individuals that have contacted Galapagos. The database also includes publically available contact information.
In case you are a customer or prospect customer of Galapagos, your personal data is used for business development purposes such as communication on the Services and related products, organization of focus-group discussions, market studies and others. The personal data that is being used may include but is not limited to: your name, e-mail address, telephone number, organization related details, contact history with Galapagos.
Your personal data is kept for no longer than is necessary in relation to the purposes for which it is collected. We will frequently review the information we hold and when there is no longer a legal or business need for us to store it. In cases of clinical research information portals providing information on clinical research studies, your personal data will be removed once the portal is no longer live, or our Services are no longer being provided.
In order to protect the Company against any legal claims or to respond to potential inquiries, files may be stored in back-ups of the Company or in the archives in function of the applicable statutes of limitation. These archived copies will only be used if strictly required by the Company for the establishment, exercise or defense of legal claims and can, in such situations, be shared with legal advisors.
You have the possibility to exercise your rights as described in the GDPR. As a data subject, you can exercise the following rights:
- Right to information
You may request access to all personal data collected (including processing purposes, categories of personal data, estimated retention period) for inspection.
- Right to rectification, erasure and restriction
You have the right to have incorrect personal data corrected or amended and, under certain circumstances, the right to have your personal data removed from our files. You acknowledge that, if you refuse to provide certain data or ask for the erasure of your personal data, we will no longer be able to provide certain services. You also have the right, under certain circumstances, to ask for the restriction of the processing of your personal data.
- Right to withdraw consent
If the processing activity is based on our consent, you have a right to withdraw this consent at any point. Please note that the withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
- Right to object
Under certain circumstances, you have the right to object to the processing of your personal data. Please note that you are not entitled to object to the processing of your personal data if such personal data is necessary for the execution of the agreement between us or your company (for example: for invoicing the data subject or the data subject’s company for ordered services), or for the exercise of legal claims.
- Right to data portability
You have the right to receive your personal data that is processed by us, in a structured, commonly used and machine-readable format and/or to transmit that data to another controller.
- Right to lodge a complaint
If, at any time, you are of the opinion that we have infringed your privacy, you have the right to lodge a complaint with the supervisory authority which is responsible for the protection of personal data in the country where you reside. The contact details of the supervisory authorities in Europe, can be found here: https://ec.europa.eu/commission/sites/beta-political/files/national-data-protection-authorities-jan_2018_en.pdf
To exercise the above rights, you can contact Galapagos Data Protection Officer, firstname.lastname@example.org. After verifying your identity and data subject rights applicability criteria, we will do everything reasonably possible to comply with the request unless it will require completely unreasonable measures (e.g. technically or organizationally virtually impossible or extremely costly). We may refuse to process requests that are unreasonably repetitive or systematic.
Conditions under which we share information
Your personal data may be used by a parent, subsidiary, or affiliate entity within the Galapagos NV corporate family, partner entities, and the vendors and service agencies that we may engage to assist us. We will never pass your personal data to anyone else without your consent, except for (a) successors in title to our business, or (b) when required by law. We will share your personal data with providers only in the ways that are described in this Privacy Statement.
We do not sell, trade, or otherwise transfer to outside parties, personal data we collect from you without your consent, except in cases where we may share personal data for any Services that may be in effect from time to time, including, without limitation, the situations described below:
- We may release personal data to authorized agents or third-party contractors whom we employ to perform tasks on our behalf and to the extent we need to share information with them to conduct our business or to provide products, services and offers to you. Unless we communicate with you differently, our authorized agents do not have the right to use any personal data we share with them beyond what is necessary to work with us. You hereby consent to our sharing of personal data we collect from you for the above purposes.
- We may disclose your personal data if we believe it is necessary to investigate potential violations of our Terms and Conditions, or to enforce those Terms and Conditions.
For users residing in the European Economic Area, (“EEA”), the data that we collect from you may be transferred to, and stored at, a destination outside the EEA. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers.
If we do transfer data outside the EEA, we will ensure it is protected employing the following safeguards:
- transfer the data to a non-EEA country which has been awarded an adequacy decision by the European Commission;
- put in place a data transfer and data processing agreement with Galapagos affiliates or third party to ensure that they protect the data with the same level of protection as required within the EEA;
We are committed to protecting the security and privacy of your information. We will use appropriate technical and organisational measures to restrict access to personal data to those of our employees, agents, contractors, or representatives who require access to such information to perform tasks assigned to them by us. All data gathered by our Services is stored by us in a secure, password-protected database. Only we and our third party processors, if any, have access to this database.
We will protect personal data provided to us by using reasonable security safeguards against loss, theft, unauthorized access, disclosure, copying, use, or modification. Although we and our third party processors implement standard security protections, we cannot guarantee the physical or electronic security of the servers and databases on which the Services are hosted. We require our partners who receive your information to agree to security requirements consistent with this Privacy Statement. If you create copies of information from the Services, we cannot protect the security and privacy of the information contained in such copies.